Team Lead / Field Manager

Cleveland Metro Area

Here at Blue Moon Estate Sales, we pride ourselves in having the most friendly and helpful estate liquidators in the business. We search for individuals who are passionate about helping others and who want to share their passion with others.

We are seeking a personable, hardworking, quick learner to join our team. In this position, you will manage and supervise a team during the weekday staging process (typically Tuesdays and Wednesdays) as well as during our weekend estate sales (typically Fridays and Saturdays). Initially, you will perform as a team member as you receive training and gain experience. Once proficient in our systems and after attaining a base knowledge of pricing and staging, as well as demonstrating stellar leadership and customer service skills, you will begin taking on more responsibilities and be compesated accordingly.

Responsibilities:

Have a clear understanding of Blue Moon Estate Sales values and brand standards.
Provide oversight and direction to the employees on the team in accordance with the organization's policies and procedures.
Consciously create a positive workplace culture that is consistent with the Blue Moon Estate Sales standards.
Appropriately communicate organizational information through team meetings, one-on-one meetings and appropriate email, text and regular interpersonal communications.
Provide effective performance feedback through team member recognition, rewards and disciplinary action, with the assistance of the owner when necessary.
Maintain a safe, secure and legal work environment.
Delegate responsibilities, and expect accountability and regular feedback.
Help to train new team members.

Tasks that will be required for weekly staging work include:

Remove, sort and organize items throughout clients’ homes, including those in attics, basements, storage areas, etc.
Place items in a logical manner throughout each home (pots in the kitchen, tools in the garage, etc.)
Stage items for display, thus creating a pop-up retail shop environment inside of each residence.
Evaluate and place a price sticker or tag on each item or lot of items for sale.

Qualifications:

Ethical
Patient
Punctual
Strong communication skills
Ability to plan and monitor results
Take direction well and be efficient with processes
Customer service oriented
Comfortable with learning basic product pricing
Take direction well and be efficient with processes
Flexible working hours (work hours and locations will vary from week to week depending on the sizes of clients’ homes and the number of sales happening within two week periods)
Ability to lift up to 50 lbs
Must have transportation to various locations throughout the Cleveland Metro Area.
Must have access to a working smart cell phone and email

Compensation: $20.00 per hour

GOOD PEOPLE. GREAT SALES.

Join the Blue Moon Estate Sales family today!

Blue Moon is the largest estate sale franchise in the country. We pride ourselves on delivering professional services, exciting treasures and stellar experiences to our clients and customers. Built on fresh sales and new environments, it’s a business that never gets old.

Interested in saying goodbye to boring work weeks and getting into a rewarding field full of interesting adventures? We’re on the lookout for friendly, energetic people who are passionate about helping others. Does that sound like you?

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Blue Moon Estate Sales Corporate.

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CORE VALUES

We like to hire folks who embody our core values and are passionate about helping others.

INTEGRITY

We practice integrity every day. Our goal is to provide the most honest and professional estate liquidation services in the country, complete with understandable systems, clear guidelines and true transparency. Our goal is to set new industry standards.

ACCOUNTABILITY

As a brand, it is incredibly important to us to provide great service on a consistent basis. It is not only what we do, but what we don’t do that matters. To continue leading the industry, we must take responsibility for our actions, hold ourselves accountable as business owners and act as brand ambassadors to customers and clients.

GROWTH MINDSET

We ask that every franchise owner learns and embraces a growth mindset. It is important not only to improve as a business owner but to have a continued thirst for knowledge and improvement in everything you do. Growth comes from an inner desire and the continued action of learning and seeking experience.

EFFECTIVE COMMUNICATION

Within our organization, effective communication is a must as there are multiple levels of the business in which we need to communicate. Whether it is speaking with clients, customers or fellow members of the community, effective communication is key.

GRIT

To quote Angela Duckworth, "Grit is passion and perseverance for very long term goals. It is sticking with your future day in and day out not just for the week, or the month, but for years." The services we provide to our community and the smiles on the faces of the people we serve motivate us to continue on through the best and worst days of the job.